UPDATE 6/28/17: The address for further information from S&W has been moved to http://www.mpshieldsafetyalert.com/ . Please see there for further information.
From the mailbag:
To All Smith & Wesson Customers
Smith & Wesson is in the process of announcing a Safety Alert relating to the lower trigger on M&P Shield pistols. We should be in a position to provide you with more details as to the scope of the affected pistols in a few days. In the meantime, please stop all sales and shipments of M&P Shield pistols pending further notice. We appreciate your assistance in ensuring that the products we provide to customers meet our high standards for quality and safety.
Unfortunately, that’s all we’ve got for the moment. More info to follow as it comes in.
S&W has posted the updated info on their
website (see top of the post). Here’s the details:
IMPORTANT CONSUMER SAFETY ALERT and INSPECTION PROCEDURE – August 22, 2013
|PRODUCT:||ALL M&P Shield™ firearms manufactured before August 19, 2013.|
|DESCRIPTION OF THE HAZARD:||Smith & Wesson has identified a condition where the trigger bar pin could damage the lower trigger in certain M&P Shields in a way that may affect the functionality of the drop safety feature of the firearm, potentially allowing the pistol to discharge if it is dropped.
Any unintended discharge of a firearm has the potential to cause injury, and we ask that you STOP USING YOUR PISTOL IMMEDIATELY UNTIL IT HAS BEEN INSPECTED AND, IF THE CONDITION IS FOUND, REPAIRED.
|DESCRIPTION OF THE PRODUCT INVOLVED:||This Safety Alert applies to all M&P Shield pistols manufactured before August 19, 2013. We believe this condition is largely limited to recently manufactured M&P Shield pistols. However, out of an abundance of caution, we are asking all consumers of all M&P Shields manufactured before August 19, 2013 to immediately inspect their pistols for this condition.|
|INSPECTING YOUR PISTOL:
||Your firearm must be inspected to determine whether it exhibits the condition identified in this notice. To determine whether your firearm is affected by this condition, please inspect your firearm as follows:
Click Here for Video Instructions
2. Hold your pistol sideways with the muzzle pointed to the left. Look at the trigger. Note that the trigger is actually two pieces, with a pin in the middle that connects the two halves (Figure 1).
3. Look at Figure 2. Without touching the trigger, identify the plastic tab circled in red in Figure 2.
4. Slowly pull the trigger. The plastic tab encircled in Figure 2 should disappear into the upper trigger section (Figure 3).
5. Slowly release the trigger. The tab should reappear as shown in Figure 2 completely on its own.
6. Repeat steps 4 and 5 several times. If the small tab as shown in Figure 2 reappears each time, your pistol does not require repair.
7. If the small tab does not consistently reappear as shown in Figure 2, YOUR PISTOL MUST BE RETURNED FOR SERVICE.
If you are uncomfortable conducting the inspection outlined above, or are unsure whether the condition described in this notice applies to your firearm, please take your firearm to your local M&P Certified Armorer or send your firearm to Smith & Wesson for inspection. M&P Armorers can be found on the Smith & Wesson website under Find a Dealer.
If after inspection it is determined that the condition outlined in this safety alert exists, the firearm must be sent to Smith & Wesson for repair.
|REMEDY/ACTION TO BE TAKEN:||STOP USING YOUR FIREARM UNTIL IT HAS BEEN INSPECTED AND, IF THE CONDITION IS FOUND, REPAIRED.
Your firearm must be inspected to determine whether it exhibits the condition identified in this notice. To determine whether your firearm is affected by this condition, please inspect your firearm by following the inspection instructions above.
If your firearm is affected by the condition outlined in this notice, please send your pistol to Smith & Wesson. Your firearm will be inspected, and if necessary, repaired at no cost to you. Your firearm will be returned within 5 to 7 business days. All shipping and repair costs will be covered by Smith & Wesson.
Outside the United States, click here for a list of Authorized Warranty Centers that will repair your pistol.
|CONSUMER CONTACT:||Please contact Smith & Wesson directly at 877-899-6259 to arrange for the repair, if necessary, of your pistol.|
Canadian customers can get service for their M&P at any of these locations:
MURRAY CHARLTON ENTERPRISES LTD
B.C., CANADA V8M 1R3
WORTNER GUN WORKS LTD.
433 QUEEN STREET
CHATHAM ONTARIO, CANADA N7M 5K5